ÿþ<head> <Title>FISH OU AVOIR LA PECHE DVD Formation</title> <meta http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <meta name=ProgId content=Word.Document> <meta name=Generator content="Malgre Microsoft "> <meta name=Originator content="Malgre Microsoft"> <link rel=File-List href="./Fish_fichiers/filelist.xml"> <link rel=Edit-Time-Data href="./Fish_fichiers/editdata.mso"> <!--[if !mso]> <style> v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} </xml><![endif]--> <style> <!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0cm; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} p {font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} @page Section1 {size:595.3pt 841.9pt; margin:70.85pt 70.85pt 70.85pt 70.85pt; mso-header-margin:35.4pt; mso-footer-margin:35.4pt; mso-paper-source:0;} div.Section1 {page:Section1;} --> </style> <!--[if gte mso 9]><xml> <o:shapedefaults v:ext="edit" spidmax="2050"/> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext="edit"> <o:idmap v:ext="edit" data="1"/> </o:shapelayout></xml><![endif]--> </head> <body lang=FR link=blue vlink=blue style='tab-interval:35.4pt'> <div class=Section1> <p class=MsoNormal><img width=178 height=160 id="_x0000_i1033" src="http://www.formavision.com/fish_logo.gif" alt="Fish Logo"></p> <p>FISH! non seulement ce DVD traite <b><i>les bases d'un service client de qualit&eacute;</i></b>, mais il est indispensable dans le development <b><i>de clients satisfaits </i></b>et <i><b>la satisfaction personnelle au travail.</i></b> <BR>D&eacute;jà en 34 langues. Le livre FISH à &eacute;t&eacute; vendu à plus de 4 million copies. <BR>C'est pourquoi des milliers d'organisations à travers le monde tels que Renault Trucks, Ford, France Telecom, Cartier, Royal & SunAlliance, Verizon, KPMG, Saturn, Sprint and Southwest Airlines, ont adopt&eacute; cet outil de formation efficace.</p> <p>FISH vous donne un nouveau vocabulaire sur le travail et les relations avec les clients. C'est tr&egrave;s <B><I>simple</I></B>. <BR> Avec Fish on d&eacute;couvre <B><I>un &eacute;tat d'esprit, une fa&ccedil;on d'&ecirc;tre et de faire qui donne envie d'aller travailler! </I></B><BR> <A HREF="http://www.formavision.com/demovideo/fishvfshortdemo.wmv"target="_blank">Voir des extraits de Fish en vid&eacute;o</A> <BR> <A HREF="http://www.formavision.com/demovideo/fishvfdemo.wmv"target="_blank">Voir le film entier Fish en vid&eacute;o</A> <o:p></o:p></p> <table border=1 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%; mso-cellspacing:0cm;border:outset #8E34C3 .75pt;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt'> <!-- FISH! DVD --> <tr> <td colspan=3 valign=top style='border:inset #8E34C3 .75pt;background:#8E34C3; padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><span style='color:white'>Programme Video : <b>FISH! (DVD)</b></span></p> </td> </tr> <tr> <td width="15%" valign=top style='width:15.0%;border:inset #8E34C3 .75pt; background:#D7A8FF;padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><b>Dur&eacute;e:</b></p> </td> <td width="15%" valign=top style='width:15.0%;border:inset #8E34C3 .75pt; background:#D7A8FF;padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><b>Langues</b></p> </td> <td width="70%" valign=top style='width:70.0%;border:inset #8E34C3 .75pt; background:#D7A8FF;padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><b>Tarif:</b></p> </td> </tr> <tr> <td valign=top style='border:inset #8E34C3 .75pt;padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><img width=68 height=30 id="_x0000_i1025" src="http://www.formavision.com/dvd_logo.gif" vspace=5><br> 17 minutes</p> </td> <td valign=top style='border:inset #8E34C3 .75pt;padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal>Fran&ccedil;ais <BR>Anglais<BR><a href="http://www.formavision.com/fishversions.html">autres</A></p> </td> <td valign=top style='border:inset #8E34C3 .75pt;padding:3.75pt 3.75pt 3.75pt 3.75pt'> <table border=1 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%; mso-cellspacing:0cm;border:outset #8E34C3 .75pt;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <tr> <td width="100%" valign=top style='width:100.0%;border:inset #8E34C3 .75pt; padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><![if !supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></p> </td> <td width=100 style='width:75.0pt;border:inset #8E34C3 .75pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><img width=161 height=40 id="_x0000_i1026" src="http://www.formavision.com/preview_btn.gif" alt=Preview border=0 name=preview></p> </td> </tr> <tr> <td valign=top style='border:inset #8E34C3 .75pt;background:#D7A8FF; padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><A HREF="http://www.formavision.com/catfr/it020001.html" target="_blank">Location DVD:</A> </p> </td> <td style='border:inset #8E34C3 .75pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><a href="http://www.formavision.com/catfr/cg020001.html" target="_blank"><span style='text-decoration:none;text-underline:none'><img border=0 width=161 height=40 id="_x0000_i1027" src="http://www.formavision.com/rent_btn.gif" alt=Rent name=rent></span></a></p> </td> </tr> <tr> <td valign=top style='border:inset #8E34C3 .75pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><a href="http://www.formavision.com/securevf.html">Achat DVD</A> : 850,00 Euros H.T.</p> </td> <td style='border:inset #8E34C3 .75pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><a href="http://www.formavision.com/catfr/it100001.html"><span style='text-decoration:none;text-underline:none'><img border=0 width=161 height=40 id="_x0000_i1028" src="http://www.formavision.com/purchase_btn.gif" alt=Purchase name=purchase></span></a></p> </td> </tr> </table> <p class=MsoNormal><o:p></o:p></p> </td> </tr> <tr> <td colspan=3 valign=top style='border:inset #8E34C3 .75pt;padding:3.75pt 3.75pt 3.75pt 3.75pt'> <table border=1 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%; mso-cellspacing:0cm;border:none;mso-padding-alt:0cm 0cm 0cm 0cm'> <tr> <td width="10%" valign=top style='width:10.0%;border:none;padding:0cm 0cm 0cm 0cm'> <p class=MsoNormal><b>NB:</b></p> </td> <td style='border:none;padding:0cm 0cm 0cm 0cm'> <p class=MsoNormal>Ce DVD est disponible en plusieurs langues et pour plusieurs zones- N'oubliez pas de nous communiquer votre zone DVD et votre numero de TVA. </p> </td> </tr> <table border=0 cellspacing=0 cellpadding=0 width=153 style='width:114.75pt; mso-cellspacing:0cm;border:outset #8E34C3 .75pt;mso-padding-alt:2.25pt 2.25pt 2.25pt 2.25pt'> <tr> <td colspan=2 valign=top style='border:inset white .75pt;background:#8E34C3; padding:2.25pt 2.25pt 2.25pt 2.25pt'> <p class=MsoNormal><b><span style='color:white'>FISH! est disponible en d'autres langues</span></b></p> </td> </tr> <tr> <td width="50%" valign=top style='width:50.0%;border:inset white .75pt; padding:2.25pt 2.25pt 2.25pt 2.25pt'> <p class=MsoNormal><a href="http://www.formavision.com/fishversions.html" target="_blank">Chinois<br> Danois<br> Hollandais<br> Frangais<br> Allemand<br> Norwegien</a><o:p></o:p></p> </td> </a></td> <td bordercolor="#FFFFFF" width="50%" class="sideBar"> <a href="http://www.formavision.com/fishversions.html" target="_blank">Portuguais<br> Espagnol<br> Swedois<br> Anglais<br> Japonais<br> --encore</a> <td width="50%" valign=top style='width:50.0%;border:inset white .75pt; padding:2.25pt 2.25pt 2.25pt 2.25pt'> <p class=MsoNormal><a href="http://www.formavision.com/fishversions.html" target="_blank"> Autres versions</a></p> </td> </tr> </table> <p class=MsoNormal align=center style='text-align:center'><o:p></o:p></p> </td> </tr> </table> </div> <p class=MsoNormal align=right style='text-align:right'><o:p></o:p></p> </td> <td style='border:none;padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><![if !supportEmptyParas]>&nbsp;<![endif]><span style='font-size:10.0pt'><o:p></o:p></span></p> </td> <td style='border:none;padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'> <a href="http://www.formavision.com/homefrench.html"> Notre site Fran&ccedil;ais </a> | <a href="http://www.formavision.com/homeenglish.html"> Notre site Europ&eacute;en </a> | <a href="http://www.formavision.com/bestnewvf.html"> Nouveaut&eacute;s </a><br> <a href="http://www.formavision.com/bestnewvf.html">Nos "bestsellers"</a> | <a href="http://www.formavision.com/osvf2.html"> Offre sp&eacute;ciale </a> | <a href="http://www.formavision.com/telechrg.html"> T&eacute;l&eacute;charger les guides</a> <br> <a href="http://www.formavision.com/ednat.html"> Education Nationale </a> | <a href="http://www.formavision.com/vfnew.html"> Bulletin d'information</a> | <a href="http://www.formavision.com/securevf.html">Pour commander</a> <BR> Email <a href="mailto:dvd@formavision.com?subject=Question de osfish.html"> dvd@formavision.com</a> <BR> <BR> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>Copyright Formavision<br> <Font color=blue>Pour acheter le livre de FISH</font color><BR> <iframe scrolling="no" frameborder=0 width=150 height=80 src="http://rcm-fr.amazon.fr/e/cm?t=formacorpoonl-21&p=35&o=8&l=ez&f=ifr&lt1=_blank"> <table border="0" cellpadding="0" cellspacing="0" width="150" height="80"><tr><td><MAP NAME="boxmap35"><AREA SHAPE="RECT" COORDS="11, 322, 101, 329" HREF="http://rcm-fr.amazon.fr/e/cm/privacy-policy.html?o=8" alt="A propos de cet espace"><AREA COORDS="0,0,10000,10000" HREF="http://www.amazon.fr/exec/obidos/redirect?tag=formacorpoonl-21&path=tg/browse/-/405320" ></MAP><img src="http://rcm-images.amazon.com/images/G/08/associates/amzn_recommends/p35_120x150_default.gif" width="150" height="80" border="0" usemap="#boxmap35"> </td></tr></table> </iframe><BR> Mot de recherche le nom de l'auteur <Font color=blue>Stephen C Lundin</font color><BR> Cr&eacute;&eacute; par <a href="http://www.formavision.com/">Formavision </a></span><span style='font-size:10.0pt'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><![if !supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></p> </div> </body> </html>