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ELLIS Business—
Hotels & Restaurants 2.1

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Whether you are looking for a nice room and a good meal,
or helping someone else do so, turn to the Hotels, Restaurants,
and Hospitality module of the ELLIS Business Series.
In the Hotels theme, learners become familiar with both the
social and communicative skills necessary to check in and
out, ask for room service, consult the concierge, and dispute
the bill. At the same time, hotel employees learn the skills
necessary to provide these services and deal with customers.
The food theme offers learners a delicious main menu dealing
with all aspects of ordering, eating, and paying for breakfast,
lunch, dinner, and more. Food service workers also learn skills
to take orders, offer suggestions, and how to use language
respectfully. |