[Home] [Catalog] [Category] [Previous Item]

[Logo Image] DVDs and training videos on demand

Phone techniques - call center training

[Item Image] Telephone Courtesy pays off
A great follow up to the bestselling 'Telephone Manners'. The video starts with a
meeting in a company who has nearly lost a key account because of the bad
telephone rapport the customer has had with various departments in the company
including sales, accounts, management and deliveries.

American Media, USA
19 minutes
French version Formavision

Support Materials available: Training leaderís guide.

The preview or hire charge is entirely deducted in the case of the purchase of the videofilm so you
save time and make good decisions.

To view this title free of charge please make a reservation in our Paris viewing room.
[Home] [Catalog] [Category] [Previous Item]


87-89 Rue des Rosiers,
Le Mont Valerien,
92500 Rueil Malmaison
Telephone: 06 75 03 55 47
E-Mail: dvd@formavision.com