DVDs and training videos on demand
The People Skills Series
Mediating Disputes - People Skills
Many people have difficulties effectively handling disputes or personality clashes. Set in a
factory, an office and a sales room, this program will appeal to anyone in the organisation who is
involved in medation and conflict resolution. Part one introduces an easy 4-Step method to help
you resolve disputes and part two provides a real case study for trainees to work through.
Available in French
7 Dimensions / Formavision
Support Materials available: Training leaderís guide.
The preview or hire charge is entirely deducted in the case of the purchase of the videofilm so you
save time and make good decisions.
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