DVDs and training videos on demand
Better Customer Service video training
Becoming the Best
An award winning film, based on the bestselling book of the same name and designed to
introduce staff to the profound changes in attitude and working practices that are at the heart
of a programme of continuous improvement.
Becoming the best is a convincing and moving drama that will help your staff understand and
willingly embrace the concept of total quality and take a long hard look at the way they work.
This video training film is a perfect follow up to ‘Who killed the sale ?’ (UK version)
Available in French
Support Materials available: Training leader’s guide.
The preview or hire charge is entirely deducted in the case of the purchase of the videofilm
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