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Better Customer Service video training

[To Image Page] Fish
FISH! has created a new vocabulary of what our jobs could be about. It's so simple that it's profound.
€1,235.00
[To Image Page] Managing for customer care
This drama video draws realistic examples from both the public and private sectors and includes hospital, retail and manufacturing scenarios.
€1,465.00
[To Image Page] Getting organised to serve
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
[To Image Page] Service Leadership
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
[To Image Page] Telephone Courtesy pays off
The video starts with a meeting in a company who has nearly lost a key account. This couldn't happen in your organisation could it?
€980.00
[To Image Page] The Improving Service Package
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 languages
€1,245.00
[To Image Page] But I don't have customers
Internal customers are often overlooked, taken for granted, and not treated as well as an organisation's external customers.
€1,315.00
[To Image Page] Selling our services
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
[To Image Page] Telephone communication: Clear as a bell
Your customers need to hear the smile in your voice. Implement a ‘telephone tune-up’ in your organisation.
€940.00
[To Image Page] Becoming the Best
The follow up to the successful 'Who killed the sale?' video training film.
€1,235.00
[To Image Page] Selecting for service
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
[To Image Page] "Can you help me?"
Also presented in "Can you help me?" are the six most vital steps of selling. These steps are tested and used nationally in major retail stores.
€1,210.00
[To Image Page] Unhappy customers
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
[To Image Page] Customer care on the telephone
This video examines and suggests proven ways of looking after your customers and keeping them.
€1,210.00
[To Image Page] That's what I call customer service!
This training video demonstrates that good customer service is more than paying attention and being courteous.
€980.00
[To Image Page] Serving People
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
[To Image Page] Supervising for service
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
[To Image Page] Service Burnout
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
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Formavision

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Le Mont Valerien,
92500 Rueil Malmaison
France
Telephone: 33 1 47 08 12 12
Fax: 33 1 47 08 01 58
E-Mail: dvd@formavision.com