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Better Customer Service video training

[To Image Page] "So HELP Me (Employee Edition)"
Show frontline service workers how to realistically solve problems and build customer loyalty.
€965.00
[To Image Page] "So HELP Me (Supervisior Edition)"
See the direct connection between a supervisor's behavior and the way employees treat customers.
€965.00
[To Image Page] FISH! Tales: Jump Start
Bite-size stories. Unlimited possibilities. To show how any organisation can adopt the FISH! Philosophy successfully.
€499.00
[To Image Page] FISH! Tales: Building Trust
Bite-size stories. Unlimited possibilities.
€499.00
[To Image Page] Fish
FISH! has created a new vocabulary of what our jobs could be about. It's so simple that it's profound.
€900.00
[To Image Page] Managing for customer care
This drama video draws realistic examples from both the public and private sectors and includes hospital, retail and manufacturing scenarios.
€1,465.00
[To Image Page] Getting organised to serve
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
[To Image Page] Service Leadership
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
[To Image Page] The Improving Service Package
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 languages
€1,245.00
[To Image Page] Selling our services
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
[To Image Page] Telephone communication: Clear as a bell
Your customers need to hear the smile in your voice. Implement a ‘telephone tune-up’ in your organisation.
€940.00
[To Image Page] Becoming the Best
The follow up to the successful 'Who killed the sale?' video training film.
€1,235.00
[To Image Page] Selecting for service
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
[To Image Page] Unhappy customers
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
[To Image Page] Customer care on the telephone
This video examines and suggests proven ways of looking after your customers and keeping them.
€1,210.00
[To Image Page] It's So Simple
This program will help you see a fresh perspective relating to customer service and leadership.
€499.00
[To Image Page] That's what I call customer service!
This training video demonstrates that good customer service is more than paying attention and being courteous.
€980.00
[To Image Page] Serving People
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
[To Image Page] Supervising for service
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
[To Image Page] Service Burnout
Aimed at three different levels of the organisation 1. Top management 2. Supervisors and 3. Front line Staff Available in 6 European languages
€1,245.00
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Formavision

87-89 Rue des Rosiers,
Le Mont Valerien,
92500 Rueil Malmaison
France
Telephone: 33 6 75 03 55 97
E-Mail: dvd@formavision.com